Terms of Use

Equalyz Crowd Terms of Use

EqualyzAI — Equalyz Crowd Platform

Welcome to our Equalyz Crowd Platform.

These Terms of Service (“Terms”) govern your access to and use of the Equalyz Crowd (“Platform”) owned and operated by EqualyzAI Limited (“EqualyzAI”, “Company,” “we,” “us,” or “our”)

By creating an account, accessing or using the Platform in any way, you (“User,” “you,” or “your”) agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform.

We reserve the right to update, change or replace any part of these Terms. Your continued access or use of the Platform following the posting of any changes constitutes acceptance of those changes.

IMPORTANT: These Terms of Service contain binding provisions governing your use of the Equalyz Crowd platform, including limitations of liability, indemnification obligations, and dispute resolution procedures. Please read them carefully before using the platform.

1. Eligibility & Acceptance

1.1. By accessing or using the Platform, You represent and warrant that you are at least 18 years old and are otherwise capable of entering into a legally binding agreement, including these Terms of Service. If you are accessing or using the Platform on behalf of another party for e.g., a company, government agency, or other legal entity, you represent and warrant that you have the authority to act on behalf of and bind that party to these Terms. If you do not have such authority or agree with these Terms, you may not use the Platform.

1.2. You understand that a breach of any of these Terms may result in your rights to use the services on the Platform being restricted, suspended, or withdrawn.

2. Platform Overview/ Service Description

Equalyz Crowd is a data collection and enrichment platform that uses crowdsourcing to produce high-quality, hyperlocal and multimodal datasets, including text, audio, image, and video data. The platform is designed to support AI model development, evaluation, and research by delivering diverse, and reliable data at scale.

3. Accounts & Registration

3.1. To access the features of this Platform, You will be required to register for an account. When you register for an account, You will be required to provide us with some information about yourself (such as your name, e-mail address, company name, or other personal information). Some of this information may be of a confidential nature and may include personally identifiable information or “PII” (all “Your Information”).

3.2. If You provide your Information to us, You agree to provide true, current, complete, and accurate information, and not to misrepresent your identity. You also agree to keep your Information current and to update your Information if any of Your Information changes.

3.3. Our collection, use, and disclosure of Your Information are governed by these Terms of Use, our Privacy Policy, and any applicable law.

3.4. If You have been issued an account by Us in connection with your use of the Platform, you are responsible for safeguarding your password, and any other credentials used to access that account. You are solely responsible for any activity occurring on your account, including, but not limited to, incidences where your password has been compromised. If you become aware of any unauthorized access to your account, you should notify Us immediately. You shall also conduct internal investigations and where it is determined that such an account has been compromised at your instance, You shall be solely responsible for the direct losses incurred by Us and other users due to any unauthorized use of your account.

3.5. You acknowledge that by allowing your representatives to access your account, you are responsible for ensuring that such representatives use the Platform for the purposes for which it is intended and no other. While the Platform has certain technical safeguards against misuse, you acknowledge that the Platform will rely to a substantial extent on your responsible use. You agree that we will not be responsible for any unlawful access to or use of the Platform by any person to whom you gave your login or access credentials to. You agree to hold Us harmless from any liability resulting from your, or their use of the Platform.

3.6. We may send notices to the email address registered with your account. You must keep your email address, and, where applicable, your contact details and payment details associated with your account current and accurate.

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4. User Responsibilities

4.1. General Responsibility

You are solely responsible for:

●       Your use of the Platform, Services and all activity conducted through your account

●       All content, data, inputs, and instructions you provide to the Platform

●       Ensuring your use of the Services complies with all applicable laws and regulations. This includes obtaining prior express written consent before contributing text or audio data. EqualyzAI provides the Platform only and does not provide legal advice.

 

4.2. Data Protection Compliance

You acknowledge that you are the Data Controller for all personal data collected through your use of the Services as an enterprise. You must comply with the Nigeria Data Protection Act (NDPA) 2023 and all guidelines issued by the Nigeria Data Protection Commission (NDPC). You are responsible for providing appropriate privacy notices to your end-users.

 

5. Acceptable Use Policy

5.1. By using the Platform, You agree not to:

●       Violate any applicable local, national, or international law or regulation, including Nigerian Communications Act and Federal Competition and Consumer Protection Act;

●       Transmit malicious code, viruses, or harmful content;

●       Interfere with or disrupt the integrity or performance of the Platform or any connected systems;

●       Attempt to gain unauthorized access to the Platform, other accounts, or third-party systems;

●       Conduct any activity that harms minors;

●       Harass, threaten, or abuse any individual;

●       Access, download, or copy any information, Content, and/or materials from the Platform through artificial means (including without limitation spiders, scrapers, hacking devices, computer programs, bots, or other such means);

●       Reproduce, duplicate, copy, sell, resell, or exploit any information, materials, or content otherwise than as expressly stated in these Terms;

●       Restrict or inhibit any other user from using and enjoying the Platform; or

●       Engage in conduct that damages our reputation or relationships with users, regulators, partners, or anyone else.

5.2. We reserve the right to access, preserve and/or disclose member account information and/or content if it is requested to do so by law or in good faith that any such action is deemed necessary for:

●        Compliance with any legal process

●        Enforcement of these terms

●        Responding to any claim that therein contained content is in violation of the rights of any third party

●        Protecting the rights, property or the personal safety of the platform, its visitors, users and members including the general public

5.3. We reserve the right to immediately suspend or terminate access to the Services if, in its sole discretion, it determines that you have used the Services in violation of this policy.

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6. Your License, Access & Use of our Platform

6.1. We own and are the licensor of all rights, titles, and interests, in and to the Platform, Services, Platform software, APIs, models, algorithms, documentation, and all related intellectual property including but not limited to all rights under patents, copyrights, design rights, trade secrets, and all other proprietary rights.

6.2. You retain ownership of all assets, data, content and materials uploaded by you to the Platform (“User Content”). You grant EqualyzAI a limited, non-exclusive license to use User Content solely to provide and operate the Services on your behalf.

6.3. Your right to access and use the Platform is personal, non-exclusive, and non-transferable, and is permitted solely for lawful purposes in accordance with these Terms and our Privacy Policy.

6.4. The rights granted to you in these Terms are subject to restrictions. You agree that you shall not, and shall not permit or authorize any third party to: (i) copy, reproduce, distribute, license, sublicense, sell, resell, rent, lease, transfer, assign, or otherwise commercially exploit the Platform or any part thereof, except as expressly permitted under these Terms; (ii) modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Platform, or attempt to bypass any security measures;  (iii) access or use the Platform to build a competing product or service; (iv) use the Platform to generate or disseminate unlawful, harmful, fraudulent, or misleading content; or  (v) use the Platform in any manner not expressly permitted under these Terms.

For the avoidance of doubt, nothing in this clause shall restrict your rights to use, reproduce, distribute, or commercially exploit outputs owned by you in accordance with Clause 14.2.

Any updates, upgrades, or new features of the Platform shall be subject to these Terms.

6.5. We may collect and use aggregated, de-identified data derived from the Platform usage solely for the purposes of operating, improving, and developing the Services, provided that such data cannot reasonably be used to identify You or your end-users.

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7. Restrictions

7.1. You agree not to use AI-generated voices or content produced by or the Services to train, improve, or develop models or services that compete with EqualyzAI.

7.2. You agree not to: (i) use any robot, spider, scraper, or other automated means to access, acquire, copy, or monitor the Platform without our prior written consent; (ii) interfere with or disrupt the operation of the Platform or any networks connected to it; or (iii) introduce any viruses, malware, or other harmful code.

7.3. You agree that where any unlawful or fraudulent activity is associated with your account, we may suspend or restrict access to your account and report such activity to the appropriate law enforcement authorities.

8. Feedback

Any feedback, suggestions, or ideas you provide regarding the Services may be used by EqualyzAI. You grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate Feedback into the Services without any obligation to you.

Nothing in this section lessens or restricts your obligations under these Terms or under applicable Nigerian law regarding consent to recording.

EqualyzAI will implement commercially reasonable security measures to protect recorded data and will notify you without undue delay in the event of a data breach affecting your Customer Data.

9. Third-Party Services and Integrations

The Services rely on third-party providers including cloud infrastructure, AI model providers, and payment processing services ("Third-Party Services"). EqualyzAI does not warrant the availability, accuracy, or performance of any Third-Party Service.

Where you configure integrations with external systems via MCP or other integration mechanisms, you are responsible for ensuring your use of those integrations complies with the terms of the relevant third-party providers.

10. Intellectual Property Rights

10.1. All rights, title, and interest in and to the Platform, including all trademarks, trade names, service marks, logos, brand features, software, designs, and other proprietary materials (“Platform IP”), are and shall remain the exclusive property of EqualyzAI Limited.

Nothing in these Terms grants you any rights in the Platform IP except for the limited right to access and use the Platform in accordance with these Terms. You shall not use, reproduce, or display any trademarks, logos, or brand features of the Company without prior written consent.

For the avoidance of doubt, this clause does not affect your ownership rights in User Content or Outputs as provided under Clause 7.

10.2. We respect the intellectual property rights of others and expect users of the Platform to do the same. We reserve the right, at our sole discretion, to suspend or terminate the accounts of users who infringe, or are reasonably suspected of infringing, the intellectual property rights of others, including in cases of repeat infringement.

10.3. If you believe that any content available on the Platform infringes your intellectual property rights, you may submit a written notice to us containing the following information:

●       a physical or electronic signature of a person authorized to act on behalf of the owner of the intellectual property right;

●       a description of the copyrighted work or other intellectual property alleged to have been infringed;

●       a description of where the allegedly infringing material is located on the Platform;

●       your contact information, including your name, address, telephone number, and email address;

●       a statement that you have a good faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law; and

●       a statement that the information in your notice is accurate and that you are the intellectual property owner or authorized to act on their behalf.

10.4. Any feedback, suggestions, or ideas provided by you regarding the Platform may be used by us without restriction or compensation.

 

11. Limitation of Liability

11.1. The Platform is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we make no representations or warranties of any kind, whether express or implied, including as to the availability, accuracy, reliability, or fitness for a particular purpose of the Platform.

11.2. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, revenue, business, contracts, goodwill, or anticipated savings, arising out of or in connection with your use of the Platform.

11.3. To the maximum extent permitted by law, the total aggregate liability of the Company arising out of or in connection with these Terms or the use of the Platform shall not exceed the total amount paid by you to the Company in the twelve (12) months preceding the event giving rise to the claim, or Ten Thousand Naira (N10,000), whichever is higher.

11.4. You agree to indemnify and hold us, our affiliates, directors, officers, and employees harmless from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms, misuse of the Platform, violation of applicable laws, third party integrations or infringement of any third-party rights, including consent and intellectual property rights.

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12. Termination

12.1 As a user of the Platform, you may cancel or terminate your account or access to our Services by submitting a cancellation or termination request to: admin@equalyzai.com.

12.2. You agree that we may, at our sole discretion and without any prior written notice, immediately suspend, terminate, discontinue and/or limit your account and access to any of our Services. The cause for such termination, discontinuance, suspension and/or limitation of access shall include, but is not limited to: (i) any breach or violation of these Terms or any other agreement, regulation and/or guidelines; (ii) reports from other Users as to your objectionable content; (iii) by way of requests from appropriate law enforcements or governmental agencies; (iv) the discontinuance, alteration, and/or material modification to our services, or any part thereof; (v) unexpected technical or security issues and/or problems; (vi) any extended periods of inactivity; or (vii) engagement by you in any fraudulent or illegal activities.

13. Disclaimers; No Warranties

13.1. UNLESS OTHERWISE EXPRESSLY AGREED IN WRITING, WE DO NOT WARRANT THAT ANY CONTENT OR OUTPUTS GENERATED BY THE PLATFORM’S AI MODELS ARE ACCURATE, RELIABLE, CURRENT, COMPLETE, UNBIASED, OR SUITABLE FOR ANY PARTICULAR PURPOSE. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR REVIEWING, VERIFYING, AND VALIDATING ALL OUTPUTS BEFORE USE OR PUBLIC DISTRIBUTION.

 

13.2. YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE PLATFORM IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR SYSTEMS OR LOSS OF DATA RESULTING FROM SUCH USE.

13.3. YOUR OBLIGATIONS TO INDEMNIFY US ARE SET OUT IN CLAUSE 14.4 AND APPLY IN FULL TO YOUR USE OF THE PLATFORM AND ANY OUTPUTS GENERATED.

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14. Data Protection

14.1. Our collection and use of personal data are governed by these Terms and our Privacy Policy.

14.2. To the extent that we process personal data on your behalf in connection with these Terms, we act as a data processor, and you act as the data controller, in accordance with the Nigeria Data Protection Act, 2023 (“NDPA”).

14.3. You are solely responsible for ensuring that:

●      you have a valid legal basis for the collection and processing of any personal data submitted under these Terms; and

●      all required notices and consents have been obtained from data subjects.

14.4. Where applicable, a separate Data Processing Agreement (“DPA”) may be entered into between you and us to govern such processing. In the event of any conflict, the DPA shall prevail.

14.5. Nothing in these Terms shall limit our right to process personal data where we act as a data controller, including for account management, security, compliance, and service improvement purposes.

 

15. Applicable Law and Dispute Settlement

15.1. You agree that this Terms of Use and any contractual obligation between EqualyzAI and User will be governed by the laws of the Federal Republic of Nigeria.

15.2. If a dispute or difference arises as to the validity, interpretation, effects, or rights and obligations of the Parties under this Terms of Service, the Parties shall use their best endeavor to reach an amicable settlement of the dispute.

15.3. If any such dispute is not settled between the Parties within fourteen (14) days, the Parties agree to submit such dispute to Mediation at the Lagos State Multi-Door Courthouse (LMDC) for resolution under the provisions of Lagos State Multi-Door Courthouse (LMDC) Law 2007.

 

16. Contact Information

For questions, notices, or complaints regarding these Terms, please contact us at: admin@equalyz.ai

 

17. Disclaimer of Warranties

To the full extent permitted by applicable laws, we expressly disclaim all warranties relating to the services, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

our service is provided "as is", and we make no warranty that:

●       the services will meet your requirements or expectations

●       the services will be uninterrupted, safe, timely, secure, or error-free

●       ai-generated responses will be accurate, complete, or suitable for any particular purpose

●       any defects in the services will be corrected

●       results from use will be accurate or reliable

we disclaim all liability for third-party applications

18. Limitation of Liability

to the maximum extent permitted by applicable laws, equalyzai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, business opportunity, or goodwill, arising out of or in connection with these terms or the use of the services.

equalyzai's total aggregate liability for any claims arising under these terms shall not exceed the total fees paid by you to equalyzai in the twelve (12) months immediately preceding the event giving rise to the claim.

the limitations in this terms  shall not apply to:

●       death or personal injury caused by equalyzai's gross negligence

●       fraud or fraudulent misrepresentation by equalyzai

●       any liability that cannot be limited or excluded under applicable nigerian law

●       your violations of any laws and

●       either party's breach of these terms

●       liabilities that cannot be limited under applicable law

19. Indemnification

You agree to indemnify, defend, and hold harmless EqualyzAI, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, fines, and expenses (including reasonable legal fees) arising out of or connected with:

●       Your use of the Services

●       Your violation of these Terms

●       Your violation of any applicable law or regulation, including data protection law

●       your use or attempted use of the Services in violation of these Terms; 

●       your violation of any law or rights of any third party including without limitation any alleged infringement of intellectual property or other right of any person or entity relating to this Platform;

●       Any claim by an end-user arising from their interaction with your Equalyz Crowd

●       Your use of voice cloning without proper authorization

●       Your Customer Data or any content you upload or transmit through the Services

●       Your use of any third-party integrations

●       Disputes with or between other Users

20. Term and Termination

20.1 Term

These Terms commence on the date you first accept them and continue for the duration of your active Subscription, subject to earlier termination.

20.2 Termination by You

You may terminate your subscription at any time by deleting your account or removing all subscription items before the end of your current billing cycle. No refunds will be issued for partial billing periods.

20.3 Termination by EqualyzAI

EqualyzAI may terminate or suspend your access to the Services:

●       Immediately, without notice, for material breach of these Terms

●       With 30 days' notice for any material breach that remains uncured after written notice

●       Immediately if you become subject to insolvency, bankruptcy, or similar proceedings

20.4 Effect of Termination

Upon termination, your license to use the Services ends immediately. You remain responsible for all fees accrued prior to termination. EqualyzAI will make your Customer Data available for export for a period of 30 days following termination, after which it may be permanently deleted.

20.5 Amicable Resolution

In the event of a dispute, the parties agree to first attempt to resolve the matter through good-faith negotiation. Either party may initiate this process by sending written notice describing the dispute. The parties will have 30 days to resolve the matter amicably.

20.6 Arbitration

If the dispute is not resolved within 30 days of the written notice, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act (as amended) of Nigeria. The arbitration shall be:

●       Conducted in English

●       Seated in Lagos, Nigeria

●       Decided by a single arbitrator agreed upon by both parties, or appointed in accordance with the Act

20.7 Courts

Nothing in this Section prevents either party from seeking urgent injunctive or other equitable relief from the competent courts of Nigeria where necessary to prevent irreparable harm.

21. Force Majeure

Neither party shall be liable for any failure or delay in performance caused by circumstances beyond their reasonable control, including acts of God, natural disasters, acts of war or terrorism, government orders, telecommunications network failures, power outages, or pandemics. The affected party must notify the other promptly and act with diligence to remedy or mitigate the event.

22. General Provisions

22.1 Entire Agreement

These Terms, together with the Privacy Policy, any applicable Data Processing Agreement, and any applicable Subscription Plan, constitute the entire agreement between you and EqualyzAI regarding the Services and supersede all prior agreements and understandings.

22.2 Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

22.3 No Waiver

No failure or delay by EqualyzAI in exercising any right under these Terms shall constitute a waiver of that right.

22.4 Assignment

You may not assign or transfer these Terms or any of your rights under them without EqualyzAI's prior written consent. EqualyzAI may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, with notice to you.

22.5 Survival

Sections relating to Intellectual Property, Indemnification, Limitation of Liability, Confidentiality, Governing Law, and any provisions that by their nature should survive, shall survive the termination or expiration of these Terms.

22.6 Relationship of Parties

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties.

23. Contact Information

For questions, notices, or complaints regarding these Terms, please contact:

EqualyzAI Email: admin@equalyz.ai

Website: https://equalyz.ai